FAQ

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Frequently Asked Questions

Q. What is the check-in and check-out time?
A. Check-in starts from 16:00-22:00 and check- out is until 10:00 am.
*Please inform KAME-CiTi in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Q. Is there internet connection?
A. Yes, free WiFi is provided throughout the property.

Q. Can we stay with a child?
A. All children are welcome.One child under 6 years stays free of charge when using existing beds.

Q. Can we request an extra bed?
A. Unfortunately, there is no capacity for extra beds in the room.

Q. Can we request a futon bedding instead of beds?
A. Yes, beds can be provided instead of futon bedding free of charge. Guests are asked to request prior to arrival.

Q. Which credit card type can I use for payment?
A. You can pay with Visa, Master, JCB, American Express, Diners, Discover.

Q. Do you accommodate pets?
A. Unfortunately, we don?t accept any pets.